Public sector · Framework adopted · Website delivered

Oshimili South: turning field research into a digital direction

We visited council facilities to understand operational needs, developed a digital framework adopted by the Executive Council, and delivered the council’s official website.

The challenge
Understand council operations and establish a practical direction for digital public services.
Outcome
An adopted digital framework and a delivered website
Our contribution
Investigated council operations through field visits and developed recommendations for revenue tracking and digital public services.
Basis for this account
Proposal and delivery records; EXCO adoption and field visits.
Oshimili South Local Government Council website with council information, news and a chairman video
Website delivered during the engagement. Council information, departmental navigation, news and video brought together on the public website. Expand screenshot ⤢

Understanding council operations

Our work with Oshimili South Local Government Council in Delta State, Nigeria, began with understanding where technology could support council operations.

We visited primary health centres, primary schools, motor parks and garages, and council-owned markets. The findings grounded our recommendations in the activities and services the council needed to support.

A digital framework adopted by the council

The council’s Executive Council approved and adopted the framework we developed from the field research. It set out recommendations for revenue tracking, local-government identification-document processing, online payments and building staff technology skills.

Website delivery and management

InterPro IT Consultants designed and hosted the council’s official website, bringing together council information, news and public resources. The engagement also covered official domain registration, website management and supporting online services.

What the engagement achieved

The council gained an agreed direction for digital development and an official website for public information. The engagement connected operational research and leadership decisions with practical delivery.

Explore the context

Ground your digital direction in everyday operations.

Bring your service priorities, operational constraints and decision process. We can help turn those inputs into a phased roadmap and a defined first delivery.

Discuss your digital service roadmap