Help guests find you and make their next booking.

From discovery to booking

Guests encounter your business through search, location listings, menus, offers, websites and booking platforms. They expect accurate information and a clear next step wherever they begin.

We help hospitality leaders identify where technology can improve the guest experience and the operations behind it, whether the priority is attracting demand, connecting systems or planning for growth.

1. 01Discover
2. 02Explore
3. 03Book or enquire
4. 04Receive confirmation

Decisions we can help you make

We assess the opportunity around your business priorities, existing platforms and the people responsible for delivery.

• Can guests find us when searching locally?
• Is it easy to reserve, book or enquire on mobile?
• Are our menus, offers and location details consistent?
• Can corporate and private-event organisers find the information they need?
• Should we improve existing platforms or connect them differently?
• What technology and leadership do we need as the business grows?

Attract guests. Make booking easier.

We shape the work around two connected priorities, with deliverables agreed to match your scope.

How we work with your team

1. Assess the starting point

   InterPro: Review guest discovery, reservations and confirmations and identify the main points of friction.

   Your team: Share booking and payment providers, guest journey examples and key trading dates.

2. Agree the first phase

   InterPro: Choose the booking improvements and agree provider responsibilities around your trading calendar.

   Your team: Confirm priorities, budget, decision owners and the approvals needed to proceed.

3. Deliver and hand over

   InterPro: Test mobile booking, payment handoffs and confirmations with the relevant providers.

   Your team: Provide feedback during testing, approve agreed changes and name the ongoing owners.

Connecting improvements with everyday operations

Changes should fit how your team maintains availability, offers and guest information. We agree responsibilities and measures of progress around the engagement, considering discovery, enquiries and bookings where measurable, alongside the operational priorities involved.

Hospitality experience: local discovery

For Parlay Sporting Club + Kitchen, we delivered SEO and Google Business Profile management to improve local visibility. The client reported growth in corporate private events and fully booked sporting events.

Dining and nightlife visibility

For Galla Park Social, we delivered targeted SEO and Google Business Profile management. The client reported a 69% increase in table reservations.

From a hotel website to confirmed bookings

For Hidden Treasure Hotel, we built a website connecting room information with online reservations and payment checkout. The live site received confirmed bookings before handover.

Common questions